Patient Appointment Scheduling

The Patient Appointment Scheduling module streamlines the entire process of booking, managing, and tracking appointments. It empowers patients with the flexibility to book appointments online or during walk-ins, while doctors benefit from structured time-slot management that avoids overlaps and reduces waiting times. The system ensures better utilization of doctors’ availability, minimizes scheduling conflicts, and provides patients with a smooth, hassle-free experience. With features like automated WhatsApp reminders, easy rescheduling, and cancellation options, it not only improves patient satisfaction but also enhances operational efficiency by reducing no-shows and optimizing clinic workflows.

Doctor-wise Time Slots

Structured scheduling with dedicated slots for each doctor, preventing overlaps and ensuring efficient time management. This helps reduce patient waiting times and allows doctors to manage their consultations without overbooking.

Online & Walk-in Booking

Flexibility for patients to book appointments digitally from anywhere or directly at the front desk. It caters to both tech-savvy patients who prefer mobile booking and those who walk in for instant scheduling.

Rescheduling & Cancellations

imple and convenient options for patients to modify or cancel appointments without hassle. This ensures better utilization of time slots and minimizes the risk of empty slots caused by last-minute changes.

WhatsApp & SMS Reminders

Automated reminders keep patients informed, reducing no-shows and missed consultations. Timely notifications also improve patient preparedness, leading to smoother consultation experiences.

Real-time Availability

Instant visibility into doctors’ schedules with up-to-date information on available and occupied slots. This transparency improves staff coordination and enhances patient confidence while booking.

Why KnockDok

Reliable Support & Training

We provide continuous assistance and hands-on training to ensure your team is confident and fully supported at every stage.

End-to-End Integration

Seamlessly connect with your existing systems, eliminating silos and ensuring smooth, uninterrupted workflows.

User-Centric Design

Built with your team in mind — intuitive, simple, and efficient for effortless adoption.

Data Security & Access Control

Your data is protected with enterprise-grade security, role-based access, and compliance standards.

Customizable to Your Workflow

Tailor the platform to match your unique processes — flexibility that adapts to you, not the other way around.

Live Notifications (SMS, Email, WhatsApp)

Stay informed in real time with instant alerts and communication across multiple channels.

Analytics Reports & Dashboards

Make smarter decisions with real-time insights, customized reports, and interactive dashboards.

our Feature in EMR

"An outpatient’s journey begins with a token or appointment, and ends with healing in mind

From registration to consultation, tests, pharmacy, and billing – every step is a path toward care without an overnight stay.

What Makes It Unique

Making Appointment Scheduling care faster, safer, and more convenient.

Appointment Scheduling in KnokDok ensures a smooth booking experience by organizing doctor-wise time slots, online and walk-in appointments, rescheduling, and cancellations on a single platform. With real-time availability, patients can easily secure convenient slots, while automated WhatsApp/SMS reminders reduce no-shows. The system streamlines schedules, improves doctor utilization, and enhances overall patient satisfaction.